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Bluebell Wooi, a model says she was ordered to put on a dirty mask that a stranger had already worn on a Ryanair flight after she was prevented from wearing her own.
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Bluebell Wooi, 26, wore reusable face covers from a fashion designer on a return flight from Italy to the UK.
But when he got on board, he said he had to take it off and put on a disposable mask.
He had none and was asked to ask the other passengers on the return flight from Calabria to Stansted for a spare part.
Bluebell claimed that the only disposable mask she found was a mask covered in dirt and had already been worn by the man who had given it to her.
When he explained this to the cabin crew, they told him that he would have to wear the dirty disposable mask instead of his reusable mask if he wanted to board the plane.
RULE OF THE “BONKERS” MASK
And he claimed the crew wore reusable cloth masks, similar to the one they originally wore.
Ryanair warned passengers that surgical masks are required to travel to or from Italy. Otherwise, the shipment may be refused.
Bluebell, who lives in Camden, north London, returned home Tuesday after his vacation.
She insisted that it was “pointless” to put on a disposable mask instead, and she “struggled” to find one.
She said: “Finally, the man in front of me gave me his replacement part, but he had already put it on.
“It was dirty and I really didn’t want it. I showed it to the Ryanair staff and they told me to wear this mask on my own.
“I think it’s crazy. There is no point in wearing a mask that is worn by a stranger over mine and can be reused. “”
She added: “And to make things even more insane, all the flight attendants wore reusable masks on the flight so I don’t know what they were.”
Masks are mandatory on Italian flights and must be changed every four hours.
Last week, the Italian government made wearing outdoor masks mandatory as more and more Covid cases emerge.
Bluebell added: “No one was ordered to put on any other mask as far as I could see except the man in front of me.
“I’m not sure I missed some kind of memo about using a disposable mask over a reusable one, but if there was one, I didn’t get it.”
Bluebell was traveling with the low-cost airline with his 72-year-old grandmother Sybil.
A Ryanair spokesperson said: “In accordance with the requirements of the Italian Decree DCPM No. 15 of August 7, the use of surgical masks is mandatory on all flights to, from and within Italy.
“Customers will be notified of this requirement by email and SMS prior to their trip, as failure to comply with this requirement may result in passengers being denied boarding.